Frequently Asked Questions

For Investors
Benefits, verification and account

What are the benefits of investing through the Blackmoon platform?

Blackmoon provides you with access to a wide range of investment opportunities in a single marketplace. These investment opportunities include both fiat and crypto-oriented investment strategies from ordinary shares to sophisticated hedge funds.

Do you use blockchain?

Yes, we do. Investment records are stored on the blockchain to facilitate transparency and immutability of transaction and to improve the efficiency of transfer of the ownership rights.

What if I don't want to bother myself with the blockchain?

We are working on solutions to accept fiat payments and to enable our clients to store their tokens on the Blackmoon platform. The tokens could be redeemed to the personal wallet, when the investor wants to do so.

Are there investment opportunities outside crypto?

Yes, Blackmoon platform has both fiat and crypto oriented investment options.

How can I get access to the investment opportunities on the platform?

You can easily do so by registering and verifying your account on the platform.

How long does it take to verify my account?

Your account will normally be verified on the next business day.

What are the documents required for the verification?

Just your ID and a utility bill.

Is it possible to have a look at the investment opportunities before registration?

Of course, you can view the investment opportunities here.

How can I protect my account?

For additional security we encourage you to enable 2FA authentication.

Is it possible to set up a corporate account?

Certainly. Blackmoon supports accounts for both private individuals and corporate entities.

Where can I ask additional questions?

You may contact our support on the website, see the right bottom corner of the screen or visit our Telegram chat.

Asset Tokens
How to buy, redeem and trade

What are the Asset Tokens?

Asset Tokens are digital records on smart contract replicating the performance of the underlying asset.

Are Asset Tokens backed by assets?

Yes, every token is 1:1 backed with a particular underlying asset: a share, a bond or a unit of a fund.

Are Asset Tokens ERC-20 compatible?

Yes, the Asset Tokens have ERC-20 standard and are compatible with the wallets like My Ether Wallet.

What if I don't want to bother myself with the blockchain?

We are working on a solution to enable our clients to store their tokens on the Blackmoon platform. The tokens could be redeemed to the personal wallet, when the investor wants to do so.

How can I buy the Asset Tokens?

The process is simple: choose the token, click "Buy" and send BTC, LTC or ETH to the provided address.

How can I sell the Asset Tokens?

The Asset Tokens can be redeemed through the Token Issuer during the redemption periods. Also the Asset Tokens could be transferred between the eligible users.

How can I trade the Asset Tokens?

The secondary market will be introduced soon. Meanwhile the Asset Tokens could be transferred between the eligible users or redeemed to the platform.

What currencies can I use to buy the Asset Tokens?

You can buy the Asset Tokens with bitcoin, ethereum and litecoin. We will add US dollar and euro soon.

Where can I ask additional questions?

You may contact our support on the website, see the right bottom corner of the screen or visit our Telegram chat.

For Partners
Asset Managers, Affiliates and BMC token-holders.

Who could partner with Blackmoon?

There are three types of partners: Asset Managers, Affiliates and Continuous Contributors.

How can an Asset Manager partner with Blackmoon?

Please send us an email to partners@blackmoonplatform.com.

What are the benefits for the Asset Manager to list on Blackmoon?

Blackmoon is a scalable distribution channel for your fund. Listing the Asset Token of your fund allows you to increase the assets under management without a need to onboard numerous investors with your fund.

How can Affiliates partner with Blackmoon?

Please send us an email to partners@blackmoonplatform.com.

What are Continuous Contributors?

Continuous Contributors help with the development of the Blackmoon platform by providing expertise and services in the promotion of the platform, research and development, PR and marketing and other roles.

What are the benefits of becoming a Continuous Contributor?

Continuous Contributors receive a share of the proceeds generated by the Blackmoon platform during the process of the creation and redemption of the Asset Tokens.

How can I become a Continuous Contributor?

Please register on the platform and select Continuous Contributors bookmark on the Asset Token screen.

Do I need BMC tokens to be a Continuous Contributor?

Yes, BMC tokens are deposited to the platform to determine stakes in the distribution of the proceeds.

What are the BMC tokens?

BMC tokens are ERC-20 utility tokens of the Blackmoon platform. They are used to align the interests of all the Continuous Contributors to the platform, including the platform operator itself.

Where can I ask additional questions?

You may contact our support on the website, see the right bottom corner of the screen or visit our Telegram chat.

Need Help?

Ask our Support Team